WhatsApp Contact

Grail-WhatsApp Support - your point of contact for quick help!

Our customer service is important to us, which is why we offer you an easy way to get in touch with us. Our WhatsApp support is available from Monday to Friday from 18:00 to 23:00.

How does our WhatsApp support work?

  1. Click on the WhatsApp link: Clicking on the link opens WhatsApp on your smartphone or computer.

  2. Write us your question: Once you are on WhatsApp, you can enter your question or concern directly. We are ready to answer your questions and help you with your concerns.

  3. Fast response: We pride ourselves on our fast response time. During our support hours, we endeavour to answer your queries as quickly as possible.

  4. Purchase advice: Please note that our WhatsApp support focuses exclusively on product and purchase enquiries. For technical questions or other concerns, we are available via the usual communication channels from Monday to Friday from 08:00 to 16:30.

Why WhatsApp support?

Our customers appreciate the convenience of receiving support via WhatsApp. It's an uncomplicated way to get in touch with us directly, without long waiting times on the phone or in email communication.

We look forward to helping you and answering your questions. Contact us via WhatsApp during our support hours and we will be happy to help you!

Note: If you contact us outside of our WhatsApp support hours, your enquiry will be processed during the next available support hours.



Click here for WhatsApp support!